Advice for Employers on Recognising Concerns and Providing Appropriate Support
At Alpha Recruitment Services Ltd, we believe people are at the heart of every successful organisation. That means looking after staff not just professionally, but personally – and that includes their mental health.

This article is designed to help employers, managers and team leaders:
• Spot possible signs that someone may be struggling
• Start supportive, non-judgemental conversations
• Offer practical workplace support and know when to signpost for specialist help

It is general guidance only and does not replace professional medical, HR or legal advice.

Understanding Mental Health at Work
Mental health is not “well or unwell” – it’s a spectrum. Staff can move between:
• Thriving
• Coping
• Struggling
• Unwell

Work can support mental health, but it can also contribute to stress and burnout. A team member can appear fine while privately struggling.

Recognising Possible Signs of Poor Mental Health
No single sign proves poor mental health, but patterns matter.

1. Changes in Behaviour or Mood
• More withdrawn or quiet
• Irritability or tearfulness
• Anxiety or overwhelm
• Loss of confidence
• Negative self-talk

2. Changes in Work Performance
• Missed deadlines
• Forgetfulness or disorganisation
• Reduced participation
• Avoiding tasks

3. Changes in Attendance or Hours
• Increased short-term absence
• Arriving late or leaving early
• Working excessive hours

4. Physical or Other Signs
• Tiredness
• Poor sleep or headaches
• Using substances “to cope”

How to Start a Supportive Conversation

1. Prepare Well
• Choose a private space
• Allow time
• Focus on observed behaviours

2. Gentle Ways to Open the Conversation
• “I’ve noticed you’ve seemed a bit quieter…”
• “You’ve had a lot on recently…”
• “I’m concerned about you and want to support.”

Avoid statements like: “What’s wrong with you?” or “Everyone’s stressed.”

3. Listen More Than You Speak
• Use open questions
• Reflect back
• Acknowledge honesty

Offering Support in the Workplace

1. Short-Term Adjustments
• Flexible hours
• Reduced workload
• Adjusted deadlines
• Time for appointments

2. Signposting to Support
• GP
• EAP
• Occupational Health
• Internal wellbeing resources

When There May Be an Immediate Risk
Take self-harm or suicidal mentions seriously.

Warning signs:
• Talking about not wanting to be here
• Mentioning plans
• Extreme hopelessness
• Giving things away

If immediate risk:

1. Stay calm

2. Don’t leave them alone

3. Contact GP / 111 / 999

4. Follow safeguarding procedures

Confidentiality and Sensitive Handling
• Treat information sensitively
• Explain if you must share
• Share only what’s necessary
• Record factually

Supporting a Return to Work After Mental Health Absence

1. Stay in touch

2. Use a return-to-work meeting

3. Check in regularly

Looking After Managers and Colleagues Too
• Managers should use HR support
• Staff are not therapists
• Encourage openness

Creating a Supportive Culture: How Alpha Recruitment Services Can Help
We are committed to:
• Supporting employers who value wellbeing
• Encouraging open conversations
• Helping with workplace adjustments

Contact us: admin@alpharecruitmentservices.uk
Call: 02035766312

Together, we can build healthier workplaces.